Repair orders · job cards
Open a repair order at the counter, assign a bay and technician, track status from check-in to pickup, and turn it into an invoice without retyping a single line.
2019 sedan · VIN decoded · 84,213 mi
Drag the handle: the same job, before and after.
Included on
How a repair order moves
Check-in 08:14 · Advisor: front desk · Tech: bay 2
Pick or add the customer, add the vehicle, record the odometer and the concern in the customer’s words. The RO number is assigned automatically.
The technician records cause and findings; the advisor builds the estimate from parts and labour lines and sends it for approval by email or a WhatsApp link.
Each RO and each labour line can carry a technician, so hours and commission add up on reports without a separate timesheet.
When the work is done, the approved lines become the invoice: parts, labour, shop supplies and tax. Take payment and print or send the receipt.
The finished RO joins the vehicle history, with declined lines kept as recommendations for the next visit.
Concern · cause · correction
Service writers have used the three Cs for decades. AutoShop POS keeps them on the RO and wraps the estimate and the invoice around them.
What the customer says is wrong, written in their words.
What the technician found, with checklist results and notes.
Parts and labour lines sent to the customer for approval.
The approved work, parts used and hours booked per technician.
One invoice, one payment, and a status message to the customer.
Paper vs digital
| Task | Paper job card | Spreadsheet | AutoShop POS RO |
|---|---|---|---|
| Find last visit | Search the filing cabinet | Search a file, if it was saved | Open the vehicle history |
| Estimate to invoice | Rewrite it | Copy and paste | Convert approved lines |
| Parts stock | Separate count | Separate sheet | Drops when invoiced |
| Technician hours | Timesheet | Manual totals | Totalled from labour lines |
| Customer update | Phone call | Phone call | Status SMS/email or WhatsApp link |
| Legible to the next person | Sometimes | Usually | Always |
We would rather you know this before the trial than after.
Shop floor talk
Sample Sample reviews: illustrative only, not real customers. Real reviews will replace them.
“The RO follows the car now. Front counter opens it, the tech adds parts from the bay tablet, and I invoice without retyping a thing.”
“We stopped losing job cards. Customers get the bill on WhatsApp and pay by JazzCash or cash.”
“Declined lines stay on the car. When it comes back, the advisor sees the AC recommendation from last time.”
“Every visit, odometer and part is on the vehicle record. Regulars notice when you remember their car.”
Diagnostics
The repair order is the working record of the job; the invoice is what the customer pays. In AutoShop POS the approved lines of the RO become the invoice, so you never retype them.
Yes. Every RO prints as a job sheet with the vehicle, concern, checklist and assigned technician, or the technician opens it on a tablet in the bay.
Yes. Each RO carries a status such as checked in, waiting for approval, waiting for parts, in progress or ready, and you can filter the list by status.
Yes. Status changes can send an SMS or email from your notification templates, and you can send a WhatsApp link by hand.
Yes. Each labour line carries its own technician, so a diagnosis by one tech and a repair by another are both credited.
Yes. Custom fields hold things like plate number, key tag, fleet PO number or warranty claim reference.
Yes. AutoShop POS runs in the browser on any tablet, phone or PC; there is nothing to install.
All of them: Bay, Shop and Fleet.
Start the trial tonight, add your labour rate and a few parts, and check the first car in on AutoShop POS.
Tool chest
No match for that part number. Try one of these: